Consumer Privacy Policy

Twisted Knitwear does not sell or share any personal information pertaining to any of its customers with any 3^rd party. You are free to request deletion of any personal information held by Twisted Knitwear at any time.

When you wish to purchase a product from Twisted Knitwear, you will need to supply the following personal details:

• Name
• Address
• E-mail address

We register your personal details so that we can send you a link(s) from which you may download your digital downloadable knitting pattern(s) and we will also use this personal information to send you any future pattern updates (for patterns you have purchased) as they become available.

Personal information registered by Twisted Knitwear will be stored for a period of 5 years, after which point they will be automatically and permanently deleted.

When we request personal details at www.twistedknitwear.com you will always be informed that this is happening and for which purpose.

The director of Twisted Knitwear and employees of Twisted Knitwear may access the personal information that we have registered about you.

The data responsible person at Twisted Knitwear is Karen O’Hanlon Cohrt.

We do not store or transmit customer information encrypted.

You may at any time contact Twisted Knitwear to enquire about what personal details, if any, we have stored about you, and you may also request for us to remove these details. Your right to do so is in accordance with the General Data Protection Regulation (EU), and you may exercise this right by contacting Twisted Knitwear at info@twistedknitwear.com.

Cookies

www.twistedknitwear.com uses cookies with the objective of optimising the website’s function to make your browsing or shopping experience as user-friendly and convenient as possible. You may delete cookies from your computer at any stage.

Website Analytics

Twisted Knitwear uses a website analytics tool to monitor traffic to the website and to obtain statistical information such as the number of visitors to the website over time, which pages are viewed and which pages people are most likely to exist www.twistedknitwear.com from. These analyses are used with the sole purpose to optimise www.twistedknitwear.com.

Consumer Protection

Read more about your protection as a consumer when you make a payment using a Pensopay payment gateway: https://pensopay.com/en/why-pensopay/consumer-protection/